
FAQs
What is a Hard Gel?
Hard gel is a protective layer applied between your natural nail and polish. It helps prevent chipping, bending, or breaking while keeping your natural nails strong and allowing them to grow long and healthy.
What’s better: Gel-X or Acrylic?
Both Gel-X and Acrylic are excellent nail extension systems, but they serve different needs:
• Acrylic: Best for clients who are rougher on their nails or work with harsh chemicals. Strong, durable, and long-lasting.
• Gel-X: Great for clients who want something durable yet softer and more natural-feeling. Gel-X is usually removed and reapplied, while acrylic can be refilled.
✨ Both systems last 3+ weeks and are chosen based on lifestyle and preference.
How often should I get a rebase or refill?
We recommend every 2 weeks to keep nails healthy and strong. As your nails grow, the apex (the strongest point of the nail structure) shifts forward, which can make nails more prone to breaking if left too long.
That said, our quality work is built to last—many clients comfortably wear their nails for 3–3.5 weeks. While we encourage biweekly maintenance, we understand life gets busy, so both timelines are perfectly fine depending on your lifestyle.
Are your products safe?
Yes! At Élevé, wellness is one of our core values. We only use high-quality, non-toxic products that are free from harsh chemicals. This ensures your nails not only look beautiful, but remain healthy underneath.
Can I get nail art with any service?
Absolutely! Nail art is one of the best ways to express your creativity. From simple accents to detailed custom designs, we’ll work with you to create something that feels personal and unique.
How long will my nails last?
With proper care, our sets typically last 3+ weeks. The exact time depends on your lifestyle and how quickly your natural nails grow. We’ll always recommend the best maintenance schedule for you during your appointment.
Do you remove old sets or work from other salons?
Yes, we can safely remove your old set—even if it was done elsewhere. We prioritize protecting the health of your natural nails, so removals are always done with care and patience.
Do you accept walk-ins or appointment only?
Élevé is by appointment only, to ensure every client receives the full time and attention they deserve. You can easily book online to secure your spot.