All services are non-refundable, but if you experience any issues with your nails, I will fix them at no extra cost, as long as the issue is due to product or application. A one-time, non-refundable $40 new client fee is required to book your first appointment and will be applied toward your total. If you no-call, no-show, a $40 fee will be charged to the card on file per service. There is a 10-minute grace period for late arrivals—anything beyond that may result in your appointment being canceled and a cancellation fee being charged. If the card is blocked or declined, you won’t be able to book again until the fee is paid. If you cancel or reschedule within 24 hours of your appointment, the fee will be waived. Any items purchased are final sale and non-refundable.